PureVPN review – Inexpensive VPN service! Worth trying?

1 Month

$10/ Month
$10/ Month
  • OpenVPN, PPTP, L2TP, SSTP + 3 more
  • 141 countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 5 devices
  • 7-day money-back guaranteePlease read the refund policy below

1 Year

$59/ Year
$59/ Year
  • OpenVPN, PPTP, L2TP, SSTP + 3 more
  • 141 countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 5 devices
  • 7-day money-back guaranteePlease read the refund policy below

6 Months

$53/ 6 Months
$53/ 6 Months
  • OpenVPN, PPTP, L2TP, SSTP + 3 more
  • 141 countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 5 devices
  • 7-day money-back guaranteePlease read the refund policy below

I would like to introduce you one of the fastest growing VPN company in the market. Founded in 2006, PureVPN started with only 2 locations. As of 2017, they have expanded their service up to 141 countries and kept on growing rapidly. In this review, we will be testing all PureVPN features. Additionally, you will have the chance to experience some other cool features which do not exist in any other VPN service.

PureVPN country, server coverage, and performance

Surprisingly PureVPN pays lots of attention to the countries ignored by other VPN companies. Coverage map –including 141 countries, 180 server location, and 500+ servers– looks promising.

a close look at the purevpn coverage map

Covering almost all countries and continents, PureVPN will provide you any kind of unblocking experience with its servers. However, unblocking is not enough and we have to put the PureVPN into a harsh test to have a general overview of the server performances.

Special PureVPN offer

Simultaneous connection up to 5 devices, dedicated software, and mobile apps; 24/7 customer support, 7 different protocols for more privacy and security; 7-day money back guarantee. Try PureVPN risk-free!

10.95$
Speed results may depend on the PureVPN plan you have picked. Each plan has different features, bandwidth, and usage purpose.

PureVPN speed test results

I have tested PureVPN with several locations. The connection speed and ping rates were fine. However, the download and upload speed across the world do not back up the “World’s fastest…” statement on their website. Upload speeds are a lot lesser than its competitors and not stable both in USA and Europe.

I believe that stacking up so many new users with “Buy one year, get another one for free” promotion burdened up PureVPN servers.

RegionDownload (Mbps)Upload(Mbps)Ping (Ms)
North America
New York2.422.82304
Chicago2.762.61343
Dallas2.372.19390
San Jose0.251.42442
Los Angeles2.041.78444
Canada - Toronto2.672.33334
Canada - Vancouver0.551.55418
Mexica1.31.13485
South America
Brazill0.530.81599
Arjantina0.90.11671
Panama0.791.18512
Costa Rica1.490.82419
Europe
England4.565.25179
Germany4.443.6121
France4.465.3157
Spain4.264.85182
Netherland2.315.43148
Romania1.245.85136
Asia
Hong Kong0.981.14642
Japon1.061.24617
Malasia0.350.38580
Africa - Middle East - India
South AfricaFailedFailedFailed
India1.712.13412
Israel2.593.25277
Speed test result does not mean that PureVPN is slow. Our online experience was fairly fast.

PureVPN torrenting performance

Contrary to our PureVPN speed test performance above, I have experienced really great speed while downloading a popular TV show.

learn if the purevpn is working fiine while torrenting or not

Reaching out to 3.12 MB/Sec, PureVPN proved to be one of the fastest VPN services to download torrents. The file was 270 MB and it only took 3 minutes to download all show.

PureVPN Popcorn time Experience – Is it fast enough?

Also related to the torrent download speed above, PureVPN is fast enough to provide you a smooth Popcorn time experience. I ran the test with a TV show and it took 20-30 seconds to collect the download speed and start downloading.

After %100 was completed, the download speed reached up to almost 1 MB/Sec which is fast enough to help you watch the show without having any lag.

GIF learn the details about purevpn popcorn time. I have tested the speed and now you will see if it is working fine or not.

PureVPN online gaming experience

Coming soon

PureVPN NetFlix and BBC iPlayer experience

Netflix is giving a hard time to VPN companies by blocking their domain names. On the other hand, PureVPN is working great with a single flaw.

First of all, you will not see any kind of Netflix streaming server in the software. You have to consult to customer support via live chat. You will be given a dedicated server URL which you have to use it with manual VPN set up.

Special PureVPN offer

Simultaneous connection up to 5 devices, dedicated software, and mobile apps; 24/7 customer support, 7 different protocols for more privacy and security; 7-day money back guarantee. Try PureVPN risk-free!

10.95$

The result is…

PureVPN is working with Netflix except the fact that you have to watch the show with a low-quality resolution.

purevpn is not working. learn the details how to fix it

Moving to BBC iPlayer, PureVPN has a dedicated server letting you connect one of the UK servers and help you watch the shows.

Unfortunately, the same quality issue also occurred in UK server.

is purevpn working with bbc iplayer? learn the details here

Please note that video quality depends on the crowdedness of the server as well as your internet connection.

Pricing and refund policy

PureVPN provides an inexpensive service which costs only 2.45$/Month for biannual plans. This is a special discount for new users. While purchasing the service, you have the options to add some addons:

  • NAT firewall: An enchanted security if necessary.
  • Dedicated IP: If you are working on a project which you want to access from a single and secure IP address, you need this.
  • Dedicated IP with DDoS protection: This feature will help you stand still against attacks.

additional services you can add to your purevpn plan

As PureVPN has so many payment options, no matter where you are located in the world, you can easily make the payment.

have a look at the payment options you can use while purchasing purevpn

Keep in mind that Coin and Gift Card payments are non-refundable.

So… We have purchased the software and it is not working properly for our end. If this is the case we can ask for a refund within 7 days. However, there are some important points you should pay attention. You can ask the refund under these circumstances:

  • It has to be asked within 7 days.
  • You have not violated any terms of services.
  • If you have not used more than 3 GB. If you do this, it actually means that the service is already working fine for you.
  • If you have not asked for a refund earlier.

Same rules apply same for the renewal refunds.

PureVPN has 3 days non-refundable trial plan.
Special PureVPN offer

Simultaneous connection up to 5 devices, dedicated software, and mobile apps; 24/7 customer support, 7 different protocols for more privacy and security; 7-day money back guarantee. Try PureVPN risk-free!

10.95$

PureVPN download mobile apps and desktop software

PureVPN has an easy to use, user-friendly desktop software. You can download it after you purchase the service. The software is compatible with these devices: Windows, Mac, Linux; iPhones, Android, iPad, and Blackberry; Boxee, Roku, PS3, Apple TV, routers. PureVPN has a dedicated software or apps for each of these devices.

Make sure you visit their “Getting started” page to learn more about setting up instructions.

I am a Windows user and I would like to share my own PureVPN Windows software experience.

you can pick a purpose of usage after you have installed the purevpn software

Once you have selected one option, PureVPN will give you dedicated server choices for your selection. Before moving to server options, I would like to give you brief information about “Select mode”.

  • Stream mode: this will give you the best server options you can use to stream BBC iPlayer, CW TV, ESPN, HBO, Hulu, Netflix etc… As the security is not a big deal while streaming online services, the VPN protocol will be chosen the least secure one like PPTP.
  • Internet freedom mode: is to help you unblocked websites if they are blocked in your country.
  • Security / Privacy mode: is a great option for those needing a great deal of encryption.
  • File sharing mode: if you like torrenting and watching shows with Popcorn.
  • Remote / Dedicated IP mode: this only works if you have the “Dedicated IP” addon in your plan.

You can always change these usage modes from “Settings” menu.

Turkey blocks and throttles so many websites. In this sense, I will go for “Internet freedom” option. Just before connecting to a VPN server, make sure to check out other options in the “Settings” page.

In the App Settings menu you will see some connection features like:

  • Redial automatically if the connection drops.
  • Launch on system start up.
  • Auto-connect after launch.
  • Sync Favorites.
  • Seven different protocols: PPTP, L2TP, SSTP, IKEV, TCP, UDP, StealhVPN

learn the details in purevpn app settings

We have already mentioned about the “Select Mode” above.

As for the “Select Language” menu, PureVPN supports 8 different languages: Arabic, Chinese, Dutch, English, French, German, Spanish, and Turkish.

“Advanced options” page has 2 different options: Security and Internet Kill Switch.

learn all details about purevpn in a advanced level

You can find the additional security measures if you really need more privacy.

how to select internet kill switch in purevpn

Kill Switch is a way to block all internet activities if you drop from VPN connection. This feature ensures that you are always protected by VPN encryption.

Finally, “Split Tunneling” is a way to assign the VPN connection to specific App. Other apps will use the normal IP address.

assign apps to purevpn kill switch service to make them more secure

 

Security protocols

As you have already seen in the software setting above, PureVPN has seven different protocols. The Stealth mode protocol is dedicated to PureVPN itself. Next to protocols you will see “Lightning bar” depicting the speed and “security bar” depicting the security. The more speed you want, the less secure your server is. However, as for the Kiev protocol, you can get both dedicated speed and security at the same time. It all depends on the usage purpose of the VPN service.

learn the details of the purevpn protocols you can use within the software

PureVPN get a good rating from us, as it has all core protocols as well as unique ones for reliable and secure connection.

PureVPN for mobile devices

PureVPN has an easy to use mobile app. Configuration is easy and you can connect to a server in only two steps. Once you have input your user credentials, a neat screen will welcome you.

purevpn welcome page where you can connect to any server you want.

Servers below are being automatically selected by the system itself and you can change them to any server you want. Like we have already have seen in the desktop software, you can also select a purpose in the mobile app.

purevpn mobile app purpose selection

You can also change the settings within the app.purevpn settings for your mobile device

When you are done with the settings and the purpose, simply choose a server to connect.

You are done.

purevpn mobile connection

I have also tested the mobile performance with the closest server to me and the result was impressing.

Special PureVPN offer

Simultaneous connection up to 5 devices, dedicated software, and mobile apps; 24/7 customer support, 7 different protocols for more privacy and security; 7-day money back guarantee. Try PureVPN risk-free!

10.95$

Free services from PureVPN

It is not often to find a free service from VPN companies. However, PureVPN acts exceptional and they have an amazing free service called “Bad Ad Jonny”

You already know these ad blockers in the market block only a few of the ads as they have an agreement with big advertisement companies like Google, Bing etc… For example “ABP – Ad Block Plus” does not omit the search result ads.

PureVPN has a handy solution for this. Bad Ad Johnny blocks all ads including pop-ups, inserted ads as well as search result ads. Such improvement in the free market might have a big impact on the advertisement companies.

The plugin needs improvement as it also blocks the WordPress article thumbnails.

Is PureVPN working properly?

According to our tests in desktop and mobile environments, PureVPN proved to be working great. Its software is compatible with many devices. If you do not wish to use any kind of software, you can also set up a VPN connection with manual settings and connect to it.

If you do not wish to use any kind of software, you can also set up a VPN connection with manual settings and connect to it.

The one and only issue I have experience was PureVPN streaming option both for BBC iPlayer and Netflix is not fast enough to watch the shows in full HD. Video quality was low and I did not enjoy the streaming.

Customer support

I had to contact customer support to learn more about unblocking Netflix. Getting an answer from PureVPN live chat only took few seconds. The reply was fast and informative. Moreover, I followed the instruction and I was able to unblock Netflix from Europe.

learn if the purevpn customer support is helping you or not

As a customer, it is a good feeling to know that there will be somebody in the live chat to solve your problem 24/7.

PureVPN logging policy! All you have to know

PureVPN is Hong Kong based company. Therefore, there is no legislation enforcing any companies to share any kind of information with third parties. It means that your information is safe.

According to PureVPN privacy policy…

We Do Not monitor user activity nor do we keep any logs. We therefore have no record of your activities such as which software you used, which websites you visited, what content you downloaded, which apps you used, etc.

PureVPN only collects names, emails, and addresses in case you forget your login credentials or let you know there is a new promotion going on with their VPN service.

In case your activities are reported by someone else and they are against PureVPN TOS, your account will be terminated. Read PureVPN logging policy page for more details.

Summing up!

PureVPN is an inexpensive and reliable service with an easy to use software. Having seven different protocols and fast servers make the PureVPN a top-notch option for the users. As the company is located in Hong Kong where there is no data retention law, you will have full privacy along with no restriction.

The problem with the PureVPN is they have stacked up so many new users to their current infrastructure that the speed result was a lot less than my expectation. Moreover, the BBC iPlayer and Netflix experience with very low-quality video streaming is enough to take the PureVPN performance credit down. Besides this problem, PureVPN is a great option if you are more likely going for torrenting, Popcorn time, daily browsing activities…

1 Month

$10/ Month
$10/ Month
  • OpenVPN, PPTP, L2TP, SSTP + 3 more
  • 141 countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 5 devices
  • 7-day money-back guaranteePlease read the refund policy below

1 Year

$59/ Year
$59/ Year
  • OpenVPN, PPTP, L2TP, SSTP + 3 more
  • 141 countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 5 devices
  • 7-day money-back guaranteePlease read the refund policy below

6 Months

$53/ 6 Months
$53/ 6 Months
  • OpenVPN, PPTP, L2TP, SSTP + 3 more
  • 141 countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 5 devices
  • 7-day money-back guaranteePlease read the refund policy below
8.5 Total Score
Great value and great software

With a competitive price, PureVPN will give you any option you may want. Simultaneous connection up to 5 devices, dedicated software, and mobile apps; 24/7 customer support, 7 different protocols for more privacy and security; 7-day money back guarantee. Try PureVPN risk-free!

Performance
7
Software
7
Price
10
Customer support
10
PROS
  • Great support.
  • Great price for one year plan.
  • Software is working properly in desktop and mobile devices.
  • Reliable speed both for Popcorn time and torrenting.
CONS
  • No option to choose a specific server in a selected country.
  • Bad streaming quality for Netflix and BBC iPlayer.
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