NordVPN review – Based on analytics and real user experience

It has been a while since we have not updated our NordVPN review. I feel like it is very time to do so as we have received an email earlier about new pricing policy: “NordVPN has decided to increase their subscription price as they have expanded server coverage and improved their service quality…” 

If you happen to read our detailed reviews, VPNxD is not about claims or quotes stated on the websites. Therefore, we will put NordVPN into a harsh test to see if their service deserve the new pricing policy or it will let us down.

Biennial

3.99$/ Month
3.99$/ Month
  • OpenVPN, PPTP, SSTP, L2TP, IKev2
  • 60+ countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 6 devices
  • 30-day money-back guaranteePlease read the refund policy below

1 Year

6.99$/ Month
6.99$/ Month
  • OpenVPN, PPTP, SSTP, L2TP, IKev2
  • 60+ countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 6 devices
  • 30-day money-back guaranteePlease read the refund policy below

1 Month

11.9$/ Month
11.9$/ Month
  • OpenVPN, PPTP, SSTP, L2TP, IKev2
  • 60+ countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 6 devices
  • 30-day money-back guaranteePlease read the refund policy below

Country, server coverage, and performance

As of 2019, NordVPN has expanded its server coverage to almost all world.

in this image you can see the details of the nordvpn server coverage

You will be able to find more than 5100+ servers in 60+ different countries. Counting more…

Looking at the map, all America, Europe, and Asia are covered. However, server quality will be judged by our speed test, for sure.

It was 4 years ago when we did our first speed test with NordVPN. The company claims that so many things have changed: server numbers, country coverage, and server quality. In this sense, it is a must to run a new speed test to give you the most accurate results of 2019

 Download (Mbps)Upload (Mbps)Ping (Ms)
Mobile 4.5G31.35.81141
North America
America3.651.42428
Canada4.180.6295
MexicaFailedFailedFailed
South America
Brazil2.750.31547
Arjantina2.330.28608
Costa RicaFailedFailedFailed
Europe
England1.41.23135
Germany0.921.31109
France3.090.96132
Spain5.040.97165
Netherland6.640.97128
Poland6.641.89157
Asia
Hong Kong0.890.33654
Japan2.890.29604
MalaysiaFailedFailedFailed
Africa - Middle East - India
South Africa4.220.42423
India0.631.3489
Israel7.142.85252

Unfortunately, NordVPN falls behind my expectation. The USA speed results are not promising. On the other hand, I saw some improvement in the Europe servers.

As the number of mobile devices is increasing drastically, we also tested NordVPN with our smartphone and the result was so great that we decided to add one additional point to the “Performance” rating.

Overall, NordVPN speed performance is not great. It is okay for daily usage. However, when it comes to activities requiring a high-speed connection, it might let you down.

Exclusive deal

Double VPN, Tor over VPN; Worldwide coverage, up to 6 simultaneous connection, easy to use software; 30 day money back guarantee. Bitcoin payment option! Try NordVPN now!

2.75$

NordVPN torrenting performance

Torrenting is a big deal. You can download almost any file on the internet without paying a dime. On the other hand, having more privacy while torrenting is a greater deal you have to consider for your end. In this sense, I strongly suggest you use a VPN service while using a torrent software. Is NordVPN one of those services?

Let’s see.

I always choose Netherland server for the torrenting purposes as Netherland does not have strict rules against torrenting.

you can check nordvpn torrent speed performance of 2019

Torrent file was around 350 MB and it took more than 8 minutes to complete the download process.

The maximum speed reached up to 1.4 MB/sec… Not that bad! However, we are still backing up our “non-stable servers” issue with NordVPN. As you already can see, there are so many ups and downs that you might want to check other VPN providers for torrenting such as ExpressVPN or SaferVPN.

Latest server upgrades increased the download speed and NordVPN will now help you download your torrent files with a greater performance. You just need to bear with download seed collection and instant speed drops.

As for the mobile experience, there nothing to worry about. The download speed hit 31.3 Mbps with our 4.5G connection. It is even enough to watch 4k videos!

NordVPN Popcorn time Experience – Is it fast enough?

Here comes our Popcorn time test…

I do know that many of you guys are fond of watching Tv series and movies. We like it more when it is free with an HD quality. Popcorn time provides both quality and free watching experience for us. Moreover, it is very important to keep our IP addresses in stealth mode. It is the time when VPN services come in handy.

Q: Is NordVPN one of them?

A: Yes.

I was able to watch a popular TV show with a smooth experience. Updated P2P servers provide great speed performance similar to torrenting.

the speed reached up to 1.2 mb/sec when downloading popcorn time video.

It took around 15 seconds to collect necessary download seeds and Popcorn time started to download the streaming file with up to 1.3 MB/Sec.

nordvpn will help you watch full hd popcorn time videos without and lagging issues

And the speed gave me the performance above! The download will keep rolling on the background while you are enjoying your favorite shows.

NordVPN online gaming experience

Coming soon…

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NordVPN NetFlix and BBC iPlayer experience

NordVPN has 2 different Ultra Fast TV servers located in the United Kingdom and the USA. The main purpose of these servers is to provide you with a dedicated streaming experience.

As you already know Netflix is going really hard on the VPN service, I wanted to run a small test with NordVPN to see if it can unblock Netflix out of the USA or not. To make things a lot easier, I went for the obfuscated USA server!

So…

First try, I was able to watch my favorite show without getting caught! What is more interesting is that earlier NordVPN performed super poor with Netflix.

Yet now, you can see the drastic quality change below.

nordvpn netflix performance increased so much that now you can watch shows hd even when you are abroad.

The streaming was smooth and had no issue at all. Our earlier experience was negative. As the software/server improvements make a great distinction with the previous performance, we will add an additional point to the “Software” rating of the NordVPN.

Once again, NordVPN was not a good option for BBC iPlayer. However, constant changes make things happen!

Fortunately, you will now be able to watch your favorite BBC iPlayer shows abroad with NordVPN. Yet! the streaming quality is not as good as expected!

nordvpn bbc iplayer experience

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Pricing and refund policy

Similar to other VPN companies, NordVPN also has a simple pricing policy. 11$/Month, 69$/Year or 79$/biennial. Simply check the features and the price below.

Biennial

3.99$/ Month
3.99$/ Month
  • OpenVPN, PPTP, SSTP, L2TP, IKev2
  • 60+ countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 6 devices
  • 30-day money-back guaranteePlease read the refund policy below

1 Year

6.99$/ Month
6.99$/ Month
  • OpenVPN, PPTP, SSTP, L2TP, IKev2
  • 60+ countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 6 devices
  • 30-day money-back guaranteePlease read the refund policy below

1 Month

11.9$/ Month
11.9$/ Month
  • OpenVPN, PPTP, SSTP, L2TP, IKev2
  • 60+ countries
  • Unlimited bandwidth
  • Zero logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 6 devices
  • 30-day money-back guaranteePlease read the refund policy below

NordVPN refund policy is very simple. I was even surprised when I had a detailed look at their policy page. If you do not wish to use their service for any reason, you can ask for a refund.

Just do it within 30 days.

If your account is terminated due to terms violation, you cannot ask for a refund.

Payment gateway

Keeping up with current tech, NordVPN now offers a variety of payment options you may use  Paypal, Credit Cart, Cryptocurrencies via CoinPayments, Yandex money, Ali Pay etc… No matter where you are located, you will be able to complete your payment with ease.

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Desktop software and mobile apps

Once you are done with the payment process, it is time to download necessary software/apps. NordVPN significantly updated its software and increased the number of compatible devices.

As of 2019, you can use the service with the following platforms.

Mac, Windows, Linux; Android, iOS; Android TV; Google Chrome and Firefox.

As I am a Mac user, I have downloaded the latest version of the software. NordVPN has changed the interface of its software twice in 2018 and now in 2019, it is just out of beta and it has a cleaner design. Moreover, with the less amount of clicks, you are now able to connect to your desired server.

nordvpn software interface of 2019 with brand new looking.

The new version now has a search option and pins to make the server selection a lot easier.

Let’s take a look at the basic features of the NordVPN software.

  • I really like the way the new version stands. It is super easy to navigate without polluted features.
  • You can zoom in and out on the map
  • Earlier it was really hard to find a specific server of the desired country. Now, you can either search it on the right top or check the “Country list” on the left.
  • Each country has “server listing” area where you can see the capacity of the server and pick the least crowded one.
  • “Special servers” will list dedicated servers to your liking. If you like to download a torrent file, then you need to choose “P2P”. If you like greater privacy, you can select “Double VPN” to encrypt your data twice.

You may also go to “Settings” and apply some adjustments to the way you use the VPN service.

nordvpn software settings where you can see killswitch, obfuscated servers and make some dns changes

There are 3 important features not to be underestimated:

  1. If you are living in Turkey, China, Russia or Iran, then you may want to go after obfuscated servers to establish a  secure VPN connection.
  2. CyberSec feature will help you block all advertisement and tracking technologies.
  3. You can use “Kill Switch” feature to shut down internet connection of specific software in case you drop out of VPN connection.

NordVPN did a great job by making the software easier and cleaner. Now, people do not need to be confused with unnecessary features taking up plenty of space!

NordVPN Android and iOS apps.

NordVPN has a super neat and easy to use mobile app both for iOS and Android. Once you have installed the app to your smart device, you need to log in with your credentials. The coverage map will welcome you.

In the menu, you can also find the country list one by one. The search option is handy and gives you an insight into the specific server.

Lastly, we have some important features in the setting page. These features are similar to the PC software. CyberSec will block ads/tracking scripts and the obfuscated servers will list up the relevant options for those located in restricted countries.

Cool features and modern look are fine. But, how about the speed performance?

NordVPN mobile speed test was a big deal. 31.3 Mbps download, 5.81 Mbps upload results are one of the top performers within the VPN providers.

Other compatible devices

NordVPN has updated almost all of its apps and added browser extensions for the users. Currently, it offers the fastest browsing experiences with Chrome and Firefox. Moreover, it is able to bypass censorship in countries like Russia and Turkey.

Last but not least, NordVPN has manual installation guides for routers,  IPFire, Linux etc…

Exclusive deal

Double VPN, Tor over VPN; Worldwide coverage, up to 6 simultaneous connection, easy to use software; 30 day money back guarantee. Bitcoin payment option! Try NordVPN now!

2.75$
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Security protocols

NordVPN takes the privacy seriously. That is why you can find plenty of protocols and special security measurements like Double VPN and Onion Over VPN.

Basically, NordVPN has:

  • OpenVPN by default
  • Stable SSTP and more Windows friendly protocol
  • PPTP with less encryption. It is okay for daily browsing.
  • L2TP protocol for advanced users.
  • IKev2 is the combination of high encryption and high-speed performance.

Lastly, Double VPN and Onion Over VPN are the other options you may want to use when you need extreme privacy. These two options will encrypt the connection twice and make you disappear on the internet. The connection speed will be slower when compared to single encryption protocols.

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Is NordVPN working properly?

There are several problems we have encountered while using NordVPN:

  1. Servers are not super stable. You may experience ups and downs especially when you are downloading a torrent file.
  2. BBC iPlayer experience was poor.
  3. Some obfuscated servers are also blocked by countries like Turkey and the company does not take a step to deploy new ones.

Besides these problems, NordVPN is bundled with plenty of cool features you can use with all your compatible devices.

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Customer support

While reviewing the NordVPN, I sent an email addressing the issues I faced. In a few hours, I got the reply. Moreover, NordVPN has live chat service you can connect in case of an emergency or ask pre-sale questions.

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NordVPN logging policy! All you have to know

NordVPN is located in Panama -an offshore area, where there are no laws against your freedom. Moreover, the company itself explain their policy in these words:

“… We are 100% committed to our zero-logs policy – we never log the activities of our users. We don’t track when our users go online, to which servers they connect, which websites they visit or what files they download. No logging means no record on our end. As a result, even if someone formally requests that we provide information about our users, we’ll have nothing to give…”

There is no data retention law in Panama. Moreover, Tor over VPN and Double VPN features will help you disappear on the internet. Speaking of our privacy, there is nothing to worry about that!

When you are using Double VPN or Tor over VPN feature, you might have some slow connection speed problems. It is because your connection is being encrypted twice.

Summing up!

NordVPN is a Panama-based company along with which you can have full freedom. No data retention, no logging policy; Double VPN, Tor over VPN; Worldwide coverage are some of the features you will enjoy while using NordVPN. The service makes it clear that anything you do stays between you and your computer.

Furthermore, NordVPN is one of the rarest providers in the market making watching Netflix and BBC iPlayer possible when you are abroad.

Lastly, the speed and the servers have improved a lot and the performance you will get will not let you down when downloading a torrent file, browsing the internet and even watching a full HD show with popcorn time. Yet, you may experience some stability issues with P2P and BBC iPlayer servers!

Make sure to evaluate all of the pros and cons before buying this service.

7.5 Total Score
Good!

NordVPN is a Panama-based company paying great deal of attention to your privacy. The service price is great. Customer support is fast. You might have some problem with the server stability. However, you can ask for a refund within 30 day in case you do not like the service.

8.1Editor's score
Performance
7
Software
8
Price
8.5
Customer support
9
7.5User's score
Performance
7.4
Software
7.6
Price
7.4
Customer support
7.8
PROS
  • Great price
  • Fast customer support
  • Advanced security
  • Bitcoin is accepted
CONS
  • Unstable servers
  • Low BBC iPlayer streaming quality
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5 Comments
Show all Highest Rating Lowest Rating Add your review
  1. 1
    Performance
    20
    Software
    20
    Price
    20
    Customer support
    20

    It randomly stops working on my phone, reinstalling the app doesn’t help. Works too slow on my computers. Pretty disappointing as I paid a lot for the service but not getting the service I need at all.

  2. 4.75
    Performance
    100
    Software
    80
    Price
    100
    Customer support
    100

    I really enjoy NordVPN, however I had to change my torrent client to get better download speeds. I wonder why is that? But customer support really knows their stuff, helped me immensely.

    + PROS: Customer support Speed Streaming Killswitch
    - CONS: utorrent works worse than qbittorrent
  3. 4.6
    Performance
    80
    Software
    100
    Price
    100
    Customer support
    90

    Just stumbled across this and was very surprised to see a score lower than usual for NordVPN, I’m guessing this is quite an old review as I’ve been using Nord for the last five months and I found it working perfectly fine with all the streaming services, especially when they added obfuscated servers. Also, torrenting speed seems to have increased over last three months.

    + PROS: obfuscated servers good UX good price
    - CONS: live chat option hard to find, but it's available on the website
  4. 4.35
    Performance
    80
    Software
    90
    Price
    100
    Customer support
    80

    I just want to agree with you that the new version with the country list and options to select least crowded server are very convenient. The price is good as they have huge discounts now and then.

  5. 4.1
    Performance
    90
    Software
    90
    Price
    50
    Customer support
    100

    As for newbie, I can’t say much about it, but at least for now I’m satisfied with what I have…Everything seems to work, and I do not face any critical problems. However, I find them a little bit pricy…

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