HideMyAss review – Can HMA Pro VPN hide your ass?

Today, you will read a detailed review about HideMyAss -one of the fastest growing VPN service provider- and learn all details about this service.

We have seen tons of changes for the HideMyAss, especially after they were acquired by VGA. Hence, we have to refresh our review and provide you the latest updates of this service. Furthermore, since our previous review, HideMyAss increased the number of the service and expanded to almost all world so it is a must to test the new servers and their performances.

Annual

6.55$/ Month
6.55$/ Month
  • OpenVPN, PPTP
  • 190 countries
  • Unlimited bandwidth
  • Limited Logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 2 devices
  • 30-day money-back guaranteePlease read the refund policy below

1 Month

11.5$/ Month
11.5$/ Month
  • OpenVPN, PPTP
  • 190 countries
  • Unlimited bandwidth
  • Limited Logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 2 devices
  • 30-day money-back guaranteePlease read the refund policy below

6 Month

8.33$/ Month
8.33$/ Month
  • OpenVPN, PPTP
  • 190 countries
  • Unlimited bandwidth
  • Limited Logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 2 devices
  • 30-day money-back guaranteePlease read the refund policy below

Hidemyass country, server coverage, and performance

HideMyAss is one of the fastest growing VPN service provider company in the market. Only in 3 years, HideMyAss expanded the number of its servers from 600+ to 900+. The company currently operates in more than 190+ countries with 120.000+ IP addresses.

The numbers make HideMyAss the top VPN service provider when compared to other companies if the matter is the map coverage.

Yet!

How about the stability and the performance of the servers?

In our previous review, HideMyAss failed many times when we were testing the stability of the servers. My online game experience was a disaster as I was getting disconnected from the server in almost every 10 minutes.

Servers, coverage, the number of the IP addresses, software interface, and even the owner of the company has changed. Now, it is time to run a new test and see if the changes are any good or not!

Special discount

Worldwide coverage, easy to use mobile apps and desktop software; 30 days money back guarantee, dedicated support. Try HideMyAss now!

6.55$ 11.95$

Hidemyass speed test results

RegionDownload (Mbps)Upload (Mbps)Ping (Ms)
North America
New York6.942.56268
Florida5.992.25331
Pennsylvania6.842.64292
California4.92.07396
Texas5.692.19348
Canada - Montreal6.472.4291
Canada - British Columbia5.071.63392
Mexico5.092.11388
South America
Brazil3.171.02562
Argentina5.842.3320
Colombia5.942.3316
Venezuela6.092.2320
Chile0.240.41581
Europe
England10.854.8136
Germany12.74.86100
France2.061.51127
Spain8.661.78183
Netherlands13.024.48131
Ukraine9.513.71188
Russia7.463.54184
Asia
Hong Kong3.621.03544
Japan2.210.89832
Malaysia3.180.83676
Africa-Middle east-India
KenyaFailedFailedFailed
South AfricaFailedFailedFailed
India2.860.8707
Israel8.333.62212

Our speed test usually goes from Northern America, Southern America, Europe to Asia. We tend to run test covering all over the world.

We are located in Europe and not expecting a great deal of speed performance from America and Asia. However, HideMyAss proved to be the FASTEST VPN server provider we have tested so far.

Almost all of the servers we tested were stable with an enormous amount of download and upload speed. We were even surprised of the Asia and Southern America servers. So far, no other VPN service provider could give us what HideMyAss gave.

Finally, there were several problems with the Africa servers. Both Kenya and South Africa servers failed. Looking forward to seeing some improvements for the African users.

Hidemyass torrenting test results

Torrenting is a big deal if you like free stuff. Privacy while torrenting is a bigger deal.

We tried to download a popular TV show

Click here to see HideMyAss torrenting performance

The file was around 415 MB and it took less than 10 minutes to download all show. Moreover, the download speed peaked up to 3 MB/sec. The stable speed with around 5k seeds was around 1.5-2 MB/sec.

Hidemyass Popcorn time results

Like we did all of the VPN service providers, we also tested HideMyAss with Popcorn time. The speed test above was very promising for watching a video.

We had the same great experience with Popcorn time as well.

In the image below the download speed reached up to 1.300+ Kb/Sec which is fast enough to have a smooth Popcorn time experience.

Please watch our live experience with Popcorn time below.

GIF check if the hidemyass is a great vpn service to watch popcorn time

As for the Popcorn time, it usually takes around 30 seconds to collect the seeds and starts downloading.

Download speed greatly depends on the number of the seeds. If you are trying to watch a very old TV show or movie with fewer seeds, your download speed might be slower…

Hidemyass online gaming experience

Coming soon!

Special discount

Worldwide coverage, easy to use mobile apps and desktop software; 30 days money back guarantee, dedicated support. Try HideMyAss now!

6.55$ 11.95$

Hidemyass Netflix and iPlayer unblocking

If you are living outside of the USA, you will need a VPN service provider to watch TV shows only dedicated to USA NetFlix.

VPN will help you to connect to a USA server and convert your current IP address into the USA one. Therefore, you can act as if you are living in the USA. It is a way to cheat Netflix to watch TV shows.

We have tested HideMyAss v2 to unblocked Netflix. Yet, it failed. Then, We have tried the V3 and here is the result.

Contrary to other VPN service providers, with HideMyAss you can have HD quality streaming. If you are willing to have greater streaming experience with this service, you should most definitely download the v3.

We are very surprised that HideMyAss figured a way out to bypass Netflix restriction.

BBC iPlayer is another platform where you can watch fantastic documentaries. Yet, you need to bypass geographical restriction again. In other words, you have to live in United Kindom to watch BBC iPlayer.

With HMA pro, we connected to Berkshire server and below you can see out experience.

Again, we had the chance to watch a TV show with Full HD quality.

HideMyAss proves to be working great both for Netflix and BBC iPlayer. Furthermore,  you will be satisfied with the video quality.

Nothing more to say!

Pricing and refund policy

HideMyAss comes along with three different pricing plan. 1 Month, 6 Months and 1 Year. The price policy is relatively higher than competitors. However, the service you will get from HideMyAss %100 deserves the amount of buck you pay.

Annual

6.55$/ Month
6.55$/ Month
  • OpenVPN, PPTP
  • 190 countries
  • Unlimited bandwidth
  • Limited Logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 2 devices
  • 30-day money-back guaranteePlease read the refund policy below

1 Month

11.5$/ Month
11.5$/ Month
  • OpenVPN, PPTP
  • 190 countries
  • Unlimited bandwidth
  • Limited Logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 2 devices
  • 30-day money-back guaranteePlease read the refund policy below

6 Month

8.33$/ Month
8.33$/ Month
  • OpenVPN, PPTP
  • 190 countries
  • Unlimited bandwidth
  • Limited Logging policyPlease read the TOS details to learn more about what kind of information is being collected
  • Simultaneous connections on up to 2 devices
  • 30-day money-back guaranteePlease read the refund policy below

HideMyAss has a strict refund policy. Check the restrictions below to learn more about HideMyAss refund policy…

  1. HideMyAss is a subscription based service and it renews after a certain amount of that. The company limits you to ask the refund within 30 days. For the renewals, the same rule does not apply.
  2. In any case that you have breached any usage policy, you cannot ask refund.
  3. If you used more than 10 GB, it kinda means that the service was being useful for your end. Therefore, there is no excuse for you to ask for a refund.
  4. If the amount of connection session -the number of the connections to the HideMyAss servers-  exceeds 100 times, you cannot ask for a refund.
The payments on mobile devices from Google Play or Apple Store are non-refundable.

Hidemyass download desktop software and learn how to use it!

The HideMyAss desktop software has changed a lot! It now has a brand new and cleaner design. In the previous version, the interface had lots of features. However, it was looking like a puzzle.

In the current software, the design team has omitted anything unnecessary. By going after a minimalist preference, HideMyAss did a great job.

hidemyass clean software interface. Check the new software out and see how it looks like.

The new interface provides three different option. Each option gives you what you actually need. No more confusion or setting adjustments!

  1. Instant mode: You want to have privacy and hide your online identity? Simply use this option. Your connection will be encrypted with the best server available.
  2. Location mode: There might be some specific websites you want to unblock. Location mode comes handy in this case. HideMyAss covers more than 190 countries and you will find plenty of server options you can connect.
  3. Freedom mode: If you are living in a country where so many websites: Gambling, betting, 18+ etc.. blocked, this feature will bring you full freedom as well as ultimate privacy. It will automatically connect to a free-speech country and let you access any website you want.

In the new version of the software, HideMyAss does not provide so many settings. In the preferences you can:

  • launch the app when Windows starts
  • launch the app minimized
  • log you automatically when the app is launched
  • connect to a server automatically.

Finally, in the connection settings, I was expecting to be able to change protocols. However, the only setting is to change your connection type from UDP to TCP.

the one and only connection setting you can find in new hidemyass settings

Special discount

Worldwide coverage, easy to use mobile apps and desktop software; 30 days money back guarantee, dedicated support. Try HideMyAss now!

6.55$ 11.95$

HideMyAss mobile apps

HideMyAss is compatible with your mobile devices. As I am an Android user, I have downloaded the HMA app from Google Play and started to investigate more about it.

Similar to the experience we had with the desktop software, HideMyAss has the same features for its mobile apps.

The interface is clean, easy to use and fast. Yet, it is missing some features such as; kill switch, selecting appropriate protocols. On the other hand, the software helps you have the best possible VPN experience while using it.

hidemyass mobile app interface

“Help me choose” will lead you to another page where you can find 4 different options:

  1. Secure my connection: The very purpose of this feature is to encrypt your connection. It will find the fastest server for you. You are safe now.
  2. Choose a country: Maybe you have an intent to unblocked a specific website hosted in a specific country. Go for this option.
  3. Paranoid mode: This feature will hide your all internet identity and make sure that your privacy is %100 safe.
  4. Anti-Censorship: If a website is blocked in your country, this feature will connect you a server outside of your location and help you unblock any website you want.

Security protocols

HideMyAss has two different software options you can download and install. Latest version V3 does not have any kind of protocol option. On the other hand, v2 has OpenVPN and PPTP options. Last but not least, important features such as “kill switch” is only dedicated to the v2.

Free services from Hidemyass.

HideMyAss has several free services for us. I will try to give you brief information about them:

  • Proxies: HideMyAss gives away hundreds of free proxies daily. Fresh and ready to use. It has a dedicated page where you can adjust some location settings for your usage purpose.
  • Free web proxy: It gives you more privacy when trying to access blocked websites. It is okay to use but you will need a premium account to have a faster experience.
  • Anonymous email: Have you every wanted to create an account and delete the email after some period of time? Then, you need to use this free HMA service.
  • Anonymous referrer: It is super easy to be tracked when you are referring a link out. HMA has a solution for you. You can simply anonymize a link and hide your website to be tracked. HideMyAss also has a JavaScript code to help you convert all of your referring links into anonymized version.
Special discount

Worldwide coverage, easy to use mobile apps and desktop software; 30 days money back guarantee, dedicated support. Try HideMyAss now!

6.55$ 11.95$

Is Hidemyass working properly?

We have tested HideMyAss Pro VPN service for around 3 weeks. So far, we have not experienced any kind of issues. The servers were stable, fast and reliable. Our mobile experience was also fast enough for daily, social media and streaming purposes.

HideMyAss is not working or not connecting to a server? Here we have some quick fix for you…

Make sure to:

  • download the latest version of the software.
  • be connected to a proper internet connection.
  • add HMA Pro to secure list in the antivirus software or firewall.
  • get dedicated help from customer support.

Customer support

HideMyHas has one of the fastest customer support services I have ever experience. The chat with the represent was immediate and my question was answered withing few seconds and the problem was solved in 1 minute.

hidemyass customer support experience

Simply, I asked the represent why I cannot choose any protocol I want and I was answered with “It is not available in the new version anymore”.

You have a question? You can easily solve all of your problems with HideMyAss live chat. Moreover, HMA has a discussion forum where you can share your experience and problems with other users.

Does HideMyAss keep logs? Hidemyass logging policy!

Log policy has been a big issue for HideMyAss users. A Lulzec member was arrested with the information given away by HideMyAss.

HideMyAss collects so much information:

  • username
  • the time when you connect to their server
  • the amount of data transferred
  • your IP address used to connect to VPN server
  • the IP address of the individual server used by you.

HideMyAss is a fast and reliable VPN service provider that you should not use for any kind of illegal activity. If you spam or share illegal files, your account may be blocked in the future.

The company claims that they never voluntarily give away your information to third parties. However, if asked, they have to obey England laws.

Summing up!

HideMyAss is a fast, easy to use and reliable VPN service provider. Especially after it was acquired by VGA, the server performance, customer support increased drastically. Moreover, the VPN servers now cover almost all over the world.

The dedicated apps both for your desktop and mobile devices will help you connect to a VPN server with two clicks.

If you are looking for a VPN service provider to have full freedom, unblock streaming websites such as NetFlix and iPlayer, HideMyAss is a big help.

HideMyAss has strict terms about spamming and uploading explicit content. If you are planning to go after such activities, do not use HideMyAss.

8.8 Total Score
Great performance

HideMyAss is a great VPN service provider you can use to hide your identity, download torrents, watch Popcorn times, unblock Netflix and BBC iPlayer. The server quality with great download and upload speed as well as worldwide coverage will help you get the best out of this provider. HideMyAss is not for spamming! Give it a shot!

Performance
9.5
Software
8
Price
7.5
Customer support
10
PROS
  • Super fast servers
  • Amazing customer support
  • Working great both for Netflix and BBC iPlayer
  • Worldwide coverage
  • Additional free services
CONS
  • Some of the IP addresses are blacklisted by Google
  • Relatively expensive
  • Keeps log
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